S&N Genealogy Reviews

4.90 Rating 3,132 Reviews
99 %
of reviewers recommend S&N Genealogy
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.97 out of 5
Read S&N Genealogy Reviews

About S&N Genealogy:

S&N Genealogy Supplies is the largest UK genealogy publisher and award winning retailer

We are a friendly family run firm serving the needs of family historians since 1992, offering the widest choice of family history software and data CDs, giving you the tools to research your family history. S&N are determined to provide you with a unique range of high-quality programs and data CDs at the keenest prices.

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S&N Genealogy Supplies, West Wing, Manor Farm

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S&N Genealogy 5 star review on 19th November 2018
geoff lowe
S&N Genealogy 5 star review on 1st August 2017
Ann Prosser
S&N Genealogy 5 star review on 21st April 2017
Mr Geoff Wicks
S&N Genealogy 5 star review on 21st April 2017
Daniel Firth-powell
S&N Genealogy 5 star review on 7th December 2016
Mrs Beryl Chandler
S&N Genealogy 5 star review on 14th July 2016
Mr Rodney Faux
S&N Genealogy 5 star review on 7th June 2016
Denise Pearce
Anonymous  // 01/01/2019
Order placed 11 days ago. Despatched 5 days ago. No sign of order. Royal Mail tracker does not work. Contacted S&N, all I got was excuses and was told to just wait.
Posted 1 month ago
I have not received this Order so require to know it is
Posted 4 months ago
Hi Cynthia,

Thank you for getting in touch.
As you are aware the goods have been delivered to your previous address, which was on the confirmation email that you received on 10/08/2020 after placing the order online.
As this address had been used on several previous orders, it may be that your web browser had auto-filled your address.
I have now removed this address from your account to try to prevent this from happening in the future.
If you have any trouble retrieving your parcel please get back in touch so that we can do our best to get the goods to you.

Kindest regards
Posted 4 months ago
from john bretton louisiana why can't get an answer about my order for issues 8&9 print edition of discover your ancestors which was paid for early July and still not received despite 3 previos e mails and now I have written snail mail please please please send me my order
Posted 5 months ago
Dear John,

We have been awaiting a reply from you with regards to postage costs. Although we have replied to each of your emails, it appears that none of our emails have reached you. We have tried contacting you from multiple email addresses, please can you check your spam/junk email folder to see if our emails are in there? You can also email us with an alternative email address that we can use to contact you.

I hope this message reaches you and look forward to hearing from you.

Best Regards,
Posted 5 months ago
Never got the RSF list
Posted 6 months ago
Hi Brian,

Thank you for your feedback. The Air Force List 1939 - January was purchased as a download.
Downloads are available immediately through your online account.
If you need help logging in and accessing your download, please don't hesitate to contact us.

Kind regards

Posted 6 months ago
Hi again Brian,

Thank you for your time on the telephone earlier and I am glad to have helped you download your purchase.
Should you need any further support please don't hesitate to contact us again.

Kind regards
Posted 6 months ago
S&N Genealogy is rated 4.90 based on 3,132 reviews