S&N Genealogy Reviews

4.9 Rating 4,444 Reviews

99 %

of reviewers recommend S&N Genealogy

4.9

Based on 4,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About S&N Genealogy:

S&N Genealogy Supplies is the largest UK genealogy publisher and retailer, with over two decades of experience serving the needs of computer-based family historians. Founded in 1992, we publish and retail a broad range of family history research material, software, books, binders, and much more. We offer the widest choice of family history software and data CDs and are determined to provide you with the highest quality and keenest prices.

Visit Website

Phone:

01722716121

Email:

sales@genealogysupplies.com

Location:

S&N Genealogy Supplies, West Wing, Manor Farm
Chilmark
SP3 5AF

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S&N Genealogy 5 star review on 14th June 2023

S&N Genealogy 4 star review on 30th September 2020

Luke P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you. Email went awol. But soon sorted”

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Posted 6 hours ago

“Link to download software, User ID, was delivered quickly, worked first time and download, updates worked first time and upload quickly. It does exactly what it says on the tin, and would recommend product to all.”

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Posted 2 days ago

“S&N online service - excellent. Used it to buy/update to RootsMagic 8, 9, 10, and 11. Unfortunately, these products look horrible, waste my time showing stuff I neither need nor want (and I haven't found out how to stop it), and add nothing to the actual business of maintaining genealogical information. I do not keep a tree on FMP, Ancestry, or Genealogy - I got tired of being directed to records that I had already found for myself and ascertained that they were not relevant! I have therefore no desire to link to these and other organizations with a view to adding records to my Roots trees. Roots 7 will therefore remain my product of choice - and Roots 11 is the last I shall spend money acquiring!”

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Posted 3 days ago

“Everything delivered as expected. Not had time to install the programme. If I have any problems I will get back to you.”

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Posted 4 days ago

“very good service”

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Posted 4 days ago

“Good quality products and fast delivery. Thank you!”

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Posted 4 days ago

“I've found S&N Genealogy to be an excellent company to deal with Their website is clear and easy to navigate and understand Any queries be they pre or post purchase are dealt with in a polite and timely manner Pricing is competitive and upgrade or new user downloads are easy to find Definitely a recommended company”

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Posted 5 days ago

“just what i needed to trace my family tree”

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Posted 5 days ago

“Just to say "Thank you" for your help. I found the disk and with the assistance of an outside disk reader I have been able to install the program on my new laptop together with all the associated files. Many thanks Allen W Cotton”

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Posted 5 days ago

“Hi I downloaded the latest version of Roots Magic because I had version 8 and wanted to update my Family Tree from Ancestry so that I had it on my computer as well. Roots Magic 10 allows you to do soo much more with your Tree.”

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Posted 6 days ago

“Simple & quick to place the order and very good communications. Thanks for the great service. PS. Your delivery questions below omit "Online" service which mine was (download of Roots Magic Licence Number),”

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Posted 6 days ago

“Everything for family history in one place, what more could you ask for?”

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Posted 6 days ago

“orderred the RootsMagic v11 uprade from S&N, this was partially based on my previous experience ordering v10. I knew the process would be smooth, easy to follow and painless and so it proved. Once the funds were cleared in a matter of seconds I received an email with a download link and a copy of my licence key. Installation was straight forward and easy to perform on my Macbook Air running macOS 26 everything from version 10 was transferred in an my tree intact. Great servie, easy to folllow and i am sure that if i had any issues support would have been on hand 10/10”

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Posted 1 week ago

“I've used S&N since it was founded always with great satisfaction. My recent purchase of RootsMagic 11 plus the accompanying memory stick was seamless. They are prompt with supply, advice and support. Cannot fault them? And thank you S&N!”

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Posted 1 week ago

“I have just started using Roots 11 but so far I have found it very good. Anything that makes the process of recording and doing a family tree easier it great, as too many steps to fill in and add information can get confusing”

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Posted 1 week ago

“I have used S & N since they operated out of their front room in Fleet, Hampshire. I have always had first class service and any problems have always been sorted out. Nothing is too much trouble and the interactions have been friendly. Staff are very knowledgable about their products.”

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Posted 1 week ago

“Have not had a lot of time to really apperciate new Roots 11,but no doubt i will enjoying you latest edition.”

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Posted 1 week ago

“They provide an excellent service”

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Posted 1 week ago

“Order process was seamless and efficient, and immediately available as download.”