S&N Genealogy Reviews

4.9 Rating 4,575 Reviews

99 %

of reviewers recommend S&N Genealogy

4.9

Based on 4,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About S&N Genealogy:

S&N Genealogy Supplies is the largest UK genealogy publisher and retailer, with over two decades of experience serving the needs of computer-based family historians. Founded in 1992, we publish and retail a broad range of family history research material, software, books, binders, and much more. We offer the widest choice of family history software and data CDs and are determined to provide you with the highest quality and keenest prices.

Visit Website

Phone:

01722716121

Email:

sales@genealogysupplies.com

Location:

S&N Genealogy Supplies, West Wing, Manor Farm
Chilmark
SP3 5AF

Write Your review

Tell us how S&N Genealogy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

S&N Genealogy 5 star review on 14th June 2023

S&N Genealogy 4 star review on 30th September 2020

Luke P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Items received promptly but envelope used was a "do not bend" one ....obviously Post Office see this as a challenge and the wholeside if the envelopewas torn....envelope was put into a plastic bag and labelled with an apology...consequently my items a tad wrinkled ...its not the end of the world but I would bear in mind in future you're not necessarily using good quality envelopes !!”

Helpful Report

Posted 5 years ago

Thanks for your feedback, I'm sorry to hear this. Our dispatch team have taken your comments on board and have already been looking into sourcing alternative packaging solutions. Please don't hesitate to contact us if you have any further feedback or comments. Best Regards, Fiona

Posted 5 years ago

“Sorry to say that so far I'm not impressed. The tree presentation is good and easy to edit. On opening RM, it wants to update. Click the update and it says RM should not be running. Try to close RM, I can't because update is blocking closure. This must be a NERD problem to sort out.”

Helpful Report

Posted 6 years ago

“Too soon to tell! Ask me again in a few weeks for a more balanced reflection. M G Kimber”

Helpful Report

Posted 7 years ago

“I have only just started using the Family Tree program. It was easy enough to load and I was able to pick up a GED file which had been created on an earlier program which no longer worked after the switch from Windows XP. Adding photos seems inflexible. I just tried one and it ended upside down on the site. There was no way to turn it through 180 degrees. I was surprised to be asked for another £14 for an upgrade having just bought the program. So I will need to spend a good deal of time getting the tree updated. Initially, it seems to too user friendly.”

Helpful Report

Posted 7 years ago

Dear David, I'm sorry to hear you're having problems. Please be assured that you have been sent the latest version of the program and you do not need to pay anything extra to use it. I have sent you an email that will hopefully address some of your issues, and please get back to me if you have any further queries. Best Regards, Fiona

Posted 7 years ago

“Generally not too pleased as I cannot register my product. I was hoping to access many items online but cannot do so.”

Helpful Report

Posted 8 years ago

“Product was available and correctly described. It arrived in good condition and well packaged. If a process can be developed that alerts to shipment of the goods and when it is likely to be delivered the review would have been better,”

Helpful Report

Posted 8 years ago

Thank you for your valued feedback. Dispatch notification emails and tracking (where available) is a feature that we have been investigating and hope to incorporate in the near future. Watch this space. Kind regards, David

Posted 8 years ago

“Quick to deliver the goods and no fuss ordering”

Helpful Report

Posted 8 years ago

“i am a happy person”

Helpful Report

Posted 9 years ago

“Not the easiest system available”

Helpful Report

Posted 9 years ago

S&N Genealogy is rated 4.9 based on 4,575 reviews