S&N Genealogy Reviews

4.9 Rating 4,489 Reviews

99 %

of reviewers recommend S&N Genealogy

4.9

Based on 4,489 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About S&N Genealogy:

S&N Genealogy Supplies is the largest UK genealogy publisher and retailer, with over two decades of experience serving the needs of computer-based family historians. Founded in 1992, we publish and retail a broad range of family history research material, software, books, binders, and much more. We offer the widest choice of family history software and data CDs and are determined to provide you with the highest quality and keenest prices.

Visit Website

Phone:

01722716121

Email:

sales@genealogysupplies.com

Location:

S&N Genealogy Supplies, West Wing, Manor Farm
Chilmark
SP3 5AF

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S&N Genealogy 5 star review on 14th June 2023

S&N Genealogy 4 star review on 30th September 2020

Luke P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Too soon to tell! Ask me again in a few weeks for a more balanced reflection. M G Kimber”

Helpful Report

Posted 6 years ago

“I have only just started using the Family Tree program. It was easy enough to load and I was able to pick up a GED file which had been created on an earlier program which no longer worked after the switch from Windows XP. Adding photos seems inflexible. I just tried one and it ended upside down on the site. There was no way to turn it through 180 degrees. I was surprised to be asked for another £14 for an upgrade having just bought the program. So I will need to spend a good deal of time getting the tree updated. Initially, it seems to too user friendly.”

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Posted 7 years ago

Dear David, I'm sorry to hear you're having problems. Please be assured that you have been sent the latest version of the program and you do not need to pay anything extra to use it. I have sent you an email that will hopefully address some of your issues, and please get back to me if you have any further queries. Best Regards, Fiona

Posted 7 years ago

“Generally not too pleased as I cannot register my product. I was hoping to access many items online but cannot do so.”

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Posted 7 years ago

“Product was available and correctly described. It arrived in good condition and well packaged. If a process can be developed that alerts to shipment of the goods and when it is likely to be delivered the review would have been better,”

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Posted 8 years ago

Thank you for your valued feedback. Dispatch notification emails and tracking (where available) is a feature that we have been investigating and hope to incorporate in the near future. Watch this space. Kind regards, David

Posted 8 years ago

“Quick to deliver the goods and no fuss ordering”

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Posted 8 years ago

“i am a happy person”

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Posted 9 years ago

“Not the easiest system available”

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Posted 9 years ago

S&N Genealogy is rated 4.9 based on 4,489 reviews