S&N Genealogy Reviews

4.9 Rating 4,281 Reviews

99 %

of reviewers recommend S&N Genealogy

4.9

Based on 4,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About S&N Genealogy:

S&N Genealogy Supplies is the largest UK genealogy publisher and retailer, with over two decades of experience serving the needs of computer-based family historians. Founded in 1992, we publish and retail a broad range of family history research material, software, books, binders, and much more. We offer the widest choice of family history software and data CDs and are determined to provide you with the highest quality and keenest prices.

Visit Website

Phone:

01722716121

Email:

sales@genealogysupplies.com

Location:

S&N Genealogy Supplies, West Wing, Manor Farm
Chilmark
SP3 5AF

Write Your review

Tell us how S&N Genealogy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

S&N Genealogy 5 star review on 14th June 2023

S&N Genealogy 4 star review on 30th September 2020

Luke P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used S & N from the days when they operated from a front room in Fleet. The expansion of the company to its present size has in no way affected the prompt, efficient, personal and courteous service they have always provided.”

Helpful Report

Posted 1 year ago

“A returning customer, always a great service”

Helpful Report

Posted 1 year ago

“I cannot thank S & N Genealogy and especialy Fiona for their excellent customer service, I have always found the Company to give customers quick, friendly and trustworthy advice, whether it be purchasing or technical. THANK YOU.”

Helpful Report

Posted 1 year ago

“Have used S&N previously and have always had an excellent experience. Purchasing and downloading new software is a very easy process that runs without a hitch Prices are competitive and I shall continue to use S&N Happy customer - well done”

Helpful Report

Posted 1 year ago

“as expected everything is quality from S & N.”

Helpful Report

Posted 1 year ago

“The Family Record Pad will be a useful aid in my family research. Thank you S&N for your great service.”

Helpful Report

Posted 1 year ago

“Fast delivery, good quality products which are exactly as described. Delighted with my purchase.”

Helpful Report

Posted 1 year ago

“I only bought magic 9 as roots magic 7 wasn't working with Ancestry, and it is not as good S&n Genealogy are very good”

Helpful Report

Posted 1 year ago

“The order was delivered in good time and the items were packaged well so arrived in good order.”

Helpful Report

Posted 1 year ago

“Quick and easy to download the upgrade to RootsMagic9 for Mac from the S&N website. Excellent service. Thank you”

Helpful Report

Posted 1 year ago

“All good as expected”

Helpful Report

Posted 1 year ago

“I have used you before and were fully satisfied then. The software download process for the packages purchased on this occasion is easy and straight forward, so full marks for that. As for the sofware, Roots magic looks like its still in the developement phase and doesn't even have an exit button, you have to close the window to leave the package. I'm sure its a good package but it requires study to get the full use of it. I have since purchased Tree view version 2. much more straightforward to use and load gedcom etc, also allows you to display all generations rather than just 5 or 6 as does FTM. I have come from the Family Tree Maker 2006 package, its a shame it isn't still available. Thats my opinion hope its useful, if I could I would want a refund for Roots Magic....”

Helpful Report

Posted 1 year ago

“Very prompt service. Easy to order. Products always top quality.”

Helpful Report

Posted 1 year ago

“I love all of the products available at S&N Genealogy. They are always well packaged and delivered very swiftly. Great company, delivering great products at great prices.”

Helpful Report

Posted 1 year ago

“I always prefer to do business over the phone or face to face rather than by internet for security reasons. I am therefore very happy that S&N maintain the possibility of ordering products by phone, and that the operators are extremely helpful & knowledgeable. As numerous times, I or my family have ordered products for me. They have always been delivered in good condition and usually well within the time frame outlined. I normally do not respond to questionnaires as my expectations are that businesses have a right to expect their employees to act sensibly & honorably. As a customer I prefer to activate a detailed complaint should that not occur. If companies treat their employees reasonably then most of them will carry out their duties in the same manner. I have never found anything detrimental, only positive about communication with their employees, so I assume they also enjoy working for S&N.”

Helpful Report

Posted 1 year ago

“I had a large tree in Ancestry - 3000+ people - and I wanted to keep it without paying for Ancestry. I exported the GED file and brought it to RootsMagic 9 and am delighted with it. I recommend this app.”

Helpful Report

Posted 1 year ago

“Very prompt service, easy ordering and quality product.”

Helpful Report

Posted 1 year ago

“The folder is of high and acceptable quality. I have had others in the past and the standard continues. Many thanks. RAS”

Helpful Report

Posted 1 year ago

“I was pleased with the speed in which my order was despatched and delivered”

Helpful Report

Posted 1 year ago

“With a good selection of forms to record family histories in different formats it was easy to choose the ones which suited me. Ordering was straightforward and everything arrived within a couple of days.”

Helpful Report

Posted 1 year ago

S&N Genealogy is rated 4.9 based on 4,281 reviews