S&N Genealogy Reviews

4.9 Rating 4,609 Reviews

99 %

of reviewers recommend S&N Genealogy

4.9

Based on 4,609 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About S&N Genealogy:

S&N Genealogy Supplies is the largest UK genealogy publisher and retailer, with over two decades of experience serving the needs of computer-based family historians. Founded in 1992, we publish and retail a broad range of family history research material, software, books, binders, and much more. We offer the widest choice of family history software and data CDs and are determined to provide you with the highest quality and keenest prices.

Visit Website

Phone:

01722716121

Email:

sales@genealogysupplies.com

Location:

S&N Genealogy Supplies, West Wing, Manor Farm,
Chilmark, Salisbury
Wiltshire
SP3 5AF

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S&N Genealogy 5 star review on 14th June 2023

S&N Genealogy 4 star review on 30th September 2020

Luke P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“RAPID RESPONCE AND DELIVERY OF PRODUCTS. PITY ABOUT DELIVERY COST. IS IT POSSIBLE TO INCLUED DELVERY COST IN ITEM COSTS”

Helpful Report

Posted 5 years ago

“Items received promptly but envelope used was a "do not bend" one ....obviously Post Office see this as a challenge and the wholeside if the envelopewas torn....envelope was put into a plastic bag and labelled with an apology...consequently my items a tad wrinkled ...its not the end of the world but I would bear in mind in future you're not necessarily using good quality envelopes !!”

Helpful Report

Posted 5 years ago

Thanks for your feedback, I'm sorry to hear this. Our dispatch team have taken your comments on board and have already been looking into sourcing alternative packaging solutions. Please don't hesitate to contact us if you have any further feedback or comments. Best Regards, Fiona

Posted 5 years ago

“Very good products”

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Posted 5 years ago

“Well described and useful addition to organising and quickly finding basic areas of your research. Delivered very promptly”

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Posted 5 years ago

“Delivered promptly as always - but particularly impressive in these times when post delivery is very sparse! Items of good quality, again as always. Two very good reasons why I buy my supplies from you”

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Posted 5 years ago

“Haven't looked at disc yet”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“thanks fiona for your comment as we now seem to be back on track after my problems apparently with cyber space”

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Posted 5 years ago

“Helpful member of S&N answered all my questions before I purchased and when I ordered by phone the item arrived with the postman at 8.30 am the next morning. I would not hesitate to recommend them to anyone interested in genealogy.”

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Posted 5 years ago

“from john bretton louisiana why can't get an answer about my order for issues 8&9 print edition of discover your ancestors which was paid for early July and still not received despite 3 previos e mails and now I have written snail mail please please please send me my order”

Helpful Report

Posted 5 years ago

Dear John, We have been awaiting a reply from you with regards to postage costs. Although we have replied to each of your emails, it appears that none of our emails have reached you. We have tried contacting you from multiple email addresses, please can you check your spam/junk email folder to see if our emails are in there? You can also email us with an alternative email address that we can use to contact you. I hope this message reaches you and look forward to hearing from you. Best Regards, Fiona

Posted 5 years ago

“Excellent service, very fast delivery, Many thanks”

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Posted 5 years ago

“Well satisfied”

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Posted 5 years ago

“Good product and fast service. Will use again.”

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Posted 5 years ago

“Very good Good price Well packaged Quick delivery”

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Posted 5 years ago

“Very pleased purchased, Durham 1890 Office Directory. As an 'incomer', I am very interested in learning about where I live and local history.”

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Posted 5 years ago

“Excellent product, very well packaged. Posted same day from S&N Genealogy and delivered next day by Royal Mail. Highly recommend this supplier.”

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Posted 5 years ago

“I love dealing with this company! Excellent products and service.”

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Posted 5 years ago

“Very happy with products and delivery. The purchases came by courier which was prompt. I wouldn't have any hesitation in recommending the archive books as they are very good quality.”

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Posted 5 years ago

“Any orders placed with S&N Genealogy have been delivered without delay or fuss and are exactly as advertised.”

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Posted 5 years ago

“Always great service.”

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Posted 5 years ago

S&N Genealogy is rated 4.9 based on 4,609 reviews