S&N Genealogy Reviews

4.9 Rating 4,281 Reviews

99 %

of reviewers recommend S&N Genealogy

4.9

Based on 4,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About S&N Genealogy:

S&N Genealogy Supplies is the largest UK genealogy publisher and retailer, with over two decades of experience serving the needs of computer-based family historians. Founded in 1992, we publish and retail a broad range of family history research material, software, books, binders, and much more. We offer the widest choice of family history software and data CDs and are determined to provide you with the highest quality and keenest prices.

Visit Website

Phone:

01722716121

Email:

sales@genealogysupplies.com

Location:

S&N Genealogy Supplies, West Wing, Manor Farm
Chilmark
SP3 5AF

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S&N Genealogy 5 star review on 14th June 2023

S&N Genealogy 4 star review on 30th September 2020

Luke P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always deliver no issues.”

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Posted 1 year ago

“A very useful family tree product which led me topurchase the full version.”

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Posted 1 year ago

“I need to spend more time setting it up but it would be helpful if the instructions were clearer”

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Posted 1 year ago

“The book is excellent quality. It was well packaged but slightly damaged in one corner which I imagine happened in transit during the busy Christmas postal period.”

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Posted 1 year ago

“This book was informative for me and assisted in my research into my great great grandparents.”

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Posted 1 year ago

“I used the tape on some B M and D certificates dating from mid -1800's I was given. Some of them were in a sorry state but I was able to tape them up so that they can read safely”

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Posted 1 year ago

“Overall I am pleased but having purchased from S&N over quite a few years I realised you are going the same way as most by making life more difficult if someone chooses to phone rather than purchase online. It took a few attempts to get an answer. This had not been the case in the past. My purchase was to replace a previous purchase that was no longer functioning. The service I was given after contact was very efficient.”

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Posted 1 year ago

“Product looks good, but I need to know how to use it as it differs from RootsMagic 7. Where are the instructions.”

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Posted 1 year ago

Thanks for your review, you can find details instructions on the program here: https://help.rootsmagic.com/RM9/index.html You can also find video tutorials on the website at: https://www.rootsmagic.com/Webinars/ I hope this helps but please let us know if you have any queries.

Posted 1 year ago

“Have used Roots Magic for many years. I am pleased with version 9 apart from one problem. I am struggling to work out how to colour code. I have always only used it to use blue for male and red for female on the direct line of ascendants, and not their other children. As I am in my 80s perhaps I am just not understanding the system. Have used S&N for several things over the years - brilliant company”

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Posted 1 year ago

“Recommended as I was looking for a Tree tool outside "Ancestry" which I have used for a number of years as I wanted to check for record duplications, addresses, etc. RootsMagic is helping me with this aspect of my family tree work, however, I would love to have a clear set of instructions and examples - FAQs are not fantastic, and examples in YouTube may answer the question but you need to trawl through the whole session!! Otherwise and although it is still early days it seems to be a great product....just would like a little clearer support”

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Posted 1 year ago

“I purchased a download version of Roots Magic. Had a few questions which were dealt with quickly and courteously. Looking forward to using the software.”

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Posted 1 year ago

“The purchase of software was easy and, the downloading of said software was quick.”

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Posted 1 year ago

“Good product, getting along well with my family tree. Keep up the good work”

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Posted 1 year ago

“Excellent service in terms of speed and efficiency. A mix up with my order was discussed very courteously. Very I.preseed with the quality of the items I bought.”

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Posted 1 year ago

“I have only just been able to spend a bit of time getting familiar with this new programme, so far it is GREAT, many of the functions seem to flow easier than previously. So far so good, lots more to learn but it is proving very user friendly and encouraging to do more research.”

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Posted 1 year ago

“After extended publicity before the release of RootsMagic 8, I am disappointed that the new version 9 was introduced without much/any publicity. I purchased version 8 in November and with version 9 released just three months later I feel I now have an old outdated version.”

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Posted 1 year ago

“An efficient and friendly company to deal with.”

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Posted 1 year ago

“A good source of genealogy tools and resources, prices a bit high, but on the whole, worth it.”

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Posted 1 year ago

“Only dealt with them over the internet for Roots Magic.”

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Posted 1 year ago

“Excellent to deal with even living halfway around the world.”

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Posted 1 year ago

S&N Genealogy is rated 4.9 based on 4,281 reviews