S&N Genealogy Reviews

4.9 Rating 4,505 Reviews

99 %

of reviewers recommend S&N Genealogy

4.9

Based on 4,505 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About S&N Genealogy:

S&N Genealogy Supplies is the largest UK genealogy publisher and retailer, with over two decades of experience serving the needs of computer-based family historians. Founded in 1992, we publish and retail a broad range of family history research material, software, books, binders, and much more. We offer the widest choice of family history software and data CDs and are determined to provide you with the highest quality and keenest prices.

Visit Website

Phone:

01722716121

Email:

sales@genealogysupplies.com

Location:

S&N Genealogy Supplies, West Wing, Manor Farm
Chilmark
SP3 5AF

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S&N Genealogy 5 star review on 14th June 2023

S&N Genealogy 4 star review on 30th September 2020

Luke P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“An odd question! More accurate to say that I was satisfied. I placed an order, you fulfilled that, dispatched it in secure packaging, and it arrived in good condition.”

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Posted 8 years ago

“I`ve been shopping with S & N Geneology for at least ten years. I`ve found them good when purchasing orders by post, over the telephone and via the internet. I certainly would recommend shopping with S & N Geneology the information I`m able to collect from the discs: census, army lists, and directories etc is very interesting and you can browse them anytime at your own leisure.”

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Posted 8 years ago

“Seems to do what was advertised”

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Posted 8 years ago

“After receiving my tree view premium edition I received an email from yourselves two days later to say an new version was available I rang and spoke to a very helpful lady who answered my query and sent my a link for my upgrade I was very impressed with the service I received Thank you Ian leader”

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Posted 9 years ago

“PROMPT DELIVERY EXCELENT SERVICE”

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Posted 9 years ago

“I received a RootsMagic V7 upgrade 7 CD and it wouldn't load or even copy it onto my hard disk. My CD/DVD player is absolutely fine. I contacted orders@genealogysupplies early Wednesday afternoon (30th Nov) . I received a reply via email on Monday 5th Dec. Had I not received an email by Monday afternoon I would have contacted you via phone to see what was happening. My suggestion is to try and send an email response quicker, even if it says we are working on it! You would have got 5 stars if you had, instead of 4.”

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Posted 9 years ago

“I was able to navigate the website to find what I wanted. The costs were explicit so no surprises. Products turned up on time and were as advertised. I like no-frills websites that inform and leave you to make the purchase decisions.”

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Posted 9 years ago

“Product as required and delivered in good time”

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Posted 9 years ago

“As it is intended as a present I have only carried out limited inspection, but it is exactly what I wanted and expected.”

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Posted 9 years ago

“received order in a timely manner”

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Posted 9 years ago

“on time and a great price”

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Posted 9 years ago

“You have provided a very good product that will assist in the management of my family history facts and data. You were also very quick to dispatch the order. The only downside was the free 3 month Gold membership to The Genealogist website. When I tried to update this it would only allow the Platinum membership when I tried to return it automatically set up their standard free trial instead which runs for a month.”

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Posted 9 years ago

“The lady on the phone was helpful, the wall chart for family tree did not quite meet what I was looking for”

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Posted 9 years ago

“Works fine without being too complicated which is what I was looking for. At times is mildly infuriating as it can be quite American and things are not applicable to us Brits but that's me being picky!”

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Posted 9 years ago

“Easy to operate and quite intuitive.”

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Posted 9 years ago

“We liked the way we could compile a history on each person”

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Posted 9 years ago

“As I'm a new user of Roots Magic I can't as yet give it a 5/5 however for the service from S&N I can. Very prompt delivery (although the naughty deliveryman left it on the doorstep for anyone else to pinch, even though I was home and the bell works perfectly well). Anyway, so far so good and I'm delighted to have my new software to play with during the long winter months.”

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Posted 9 years ago

“delivery time was very good. excellent product.”

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Posted 9 years ago

“Good service, thank you.”

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Posted 9 years ago

“Process was smooth and uncomplicated”

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Posted 9 years ago

S&N Genealogy is rated 4.9 based on 4,505 reviews